RETURN POLICY:
Merchandise may be returned for a refund or exchange for any reason within 30 days from ship date. Merchandise must be unworn and unwashed to receive a refund or exchange. All returns or exchanges must include the laces, hanger, and the shoe box/bag. DO NOT use the shoe box as the shipping box! Your return will be processed within 2 business days of being received at our warehouse and refunds will be issued based on the original form of payment. Shipping charges are not refundable. Please allow 1-2 billing cycles for the refund credit to appear on your statement..
Closeouts or Products marked “Discontinued” (Gen I/II shoes) are final sale and are not eligible for returns or exchanges.
Return Procedures:
1. Please include the packing slip with a note as to the nature of the refund/exchange and, if you are doing an exchange, include a check for $9 to cover a portion of the return shipping to you. Make check out to GlaGla Shoes.
2. Pack your return (in the original package if possible) and send it to GlaGla Shoes, PO Box 56017, Indianapolis, IN, 46256, if using the USPS. If using FedEx or UPS, return to 115 Shadowlawn Dr-Bldg# 2, Fishers, IN, 46038
